Implicit mediation of information and the social markers of difference

protagonism and ethical aspects in the Organization and Representation of Information and Knowledge

Abstract

Mediation of information refers to a continuous and complex process in which not only the classic tripod “mediator/user/information” is discussed, but attention is paid to other phenomena that permeate and influence the mediation act, such as the socio-cultural context. The article aims to discuss the role of the mediator and the ethical issues reflected in the implicit mediation of information, more specifically, in the context of the organization and representation of information and knowledge, when they seek to represent and organize concepts taking into account, also, the markers social differences. As for the methodological procedures, the article is theoretical in nature and exploratory in nature, with a bibliographic design and a qualitative approach. As a result, it presents the main social markers of difference: accessibility, social class, ethnicity, family, gender, generation/age group, race, sexuality and work; and the publications that relate to them from the theoretical foundation of mediation. It considers that the implicit character of information mediation needs to be increasingly debated and deepened, since the social cognitive dimension of the mediating action has to dialogue with its technical dimension. It concludes that the reflection on the social markers of difference has been gradually incorporated into the IC literature under multiple approaches. Even though there are few discussions, the total number of works identified on the subject represents the concern of researchers regarding the debate around the processes within the scope of the organization and representation of information and knowledge from the perspective of implicit mediation.